Capacity Components: Membership > Metrics and Measures

CAPACITY COMPONENT: MEMBERSHIP

1. Membership or Audience numbers
   – Number of members/audience size
   – Membership retention and renewal rates
   – Level of audience/membership engagement in activities
   
   
2. Membership composition and diversity
   – Canadians of Japanese descent
   – Youth and young leaders
   – Children
   – Seniors
   – Immigrants
   – Those not of Japanese ancestry but share a commitment to organizational goals
   – Businesses and corporations
   
   
3. Process optimization
   – Extent to which membership sign up/renewal/payment processes have been optimized
   
   
4. Membership Needs Assessment
   – Whether formal needs assessments are being carried out and whether those assessments are identifying new needs to be addressed